RETURN & DEPOSIT POLICY
Currently byBrandi is only accepting private clients for custom couture work. Work on your garment / garments will not begin until a contract is signed and a 50% deposit is received. The remaining 50% of the fee must be paid before the shipment is made. Every custom order takes several weeks, or many months to produce and throughout the process several fittings are done and edits are made specific to client's taste and measurements. Because of the custom work, there are no refunds available.
Through the process of development, there are several fit stages where all design elements and fit are fine tuned to your taste and measurements. Because this is a custom couture product, made to your specific measurements, no exchanges are possible, and no refunds will be issued.
Shipping is available worldwide and costs vary depending on product weight, product size, location and speed of delivery. Only an estimation of these costs can be provided upon consultation.
How do you ensure fair treatment to employees and people who make your products within the supply chain?
Discrimination is not tolerated at byBrandi or BrandiBrandi. We are an equal opportunity workplace and our hiring and employment decisions including those relating to compensation, benefits, promotions, training and development, and termination are made solely on the basis of skills and performance, not on race, color, religion, ancestry, sex, gender identity, national origin, sexual orientation, age, disability, veteran status, or any other characteristic or personal preference.
Furthermore, we demand our manufacturers and fulfillment stations to adhere to the above policies as well as offer fair wage and a healthy work environment.
Can I make a special request?
Yes ! If you have a special event, and want a couture look, contact me.
I DO NOT AND WILL NOT COPY OTHER DESIGNERS FOR YOU. Instead I will take inspiration from things you like.